How to send a shipping request

発送依頼の仕方1

Prizes you've won will be displayed in the 'Shipping requests / Prize history' section of 'My Page'.

発送依頼の仕方2

Select the prizes to be shipped in the left checkbox and click Shipment Request.

発送依頼の仕方3

Fill in the required fields and click 'Confirm'.
If you do not have enough points for shipping, the missing amount of points will be displayed.

発送依頼の仕方4

Confirm the information and click 'Submit'.

発送依頼の仕方5

Check using the 'Shipping requests / Prize history' section of 'My Page', and if the shipping status has changed to "Shipping request made" then it is complete. Look forward to your prize arriving!

*If you want to check the details of the delivery status, please use Sagawa Express's 'Tracking service' using the tracking number displayed.